63ok Privacy Policy

1 Definitions and Applicability

In this Policy, "63ok", "we", "us", and "our" refer to the 63ok online gaming platform. "User", "you", and "your" refer to any person using the 63ok website and related services. "Personal information" refers to any information that can identify a specific individual.

This Privacy Policy applies to the 63ok domain and all associated sub-domains, mobile sites, and applications. If you disagree with any terms of this Policy, you are requested to refrain from using our services.

63ok is a platform operated exclusively for users aged 21 and above. We do not knowingly collect any personal information from minors. If any minor's information is found in our database, it will be deleted immediately.

2 What Information We Collect

When registering on the 63ok platform and using our services, we may collect the following types of information:

a) Registration and Account Information

• Full name and date of birth
• Email address and mobile number
• National ID or passport number (for verification purposes)
• Username and password (stored in encrypted form)
• Residential address and country

b) Financial Information

• bKash, Nagad, Rocket, or bank account number (for transactions)
• Deposit and withdrawal history
• Transaction amounts and timestamps

c) Technical Information

• IP address and device identification information
• Browser type and operating system
• Login time, session duration, and activity logs
• Information collected through cookies and similar tracking technologies

d) Gaming Activity Information

• Play history, bet amounts, and win/loss records
• Preferred game categories and session information
• Bonus usage and promotion participation records

3 Purpose and Use of Information Collection

Personal information collected by 63ok is used only for the following legitimate purposes:

• Account management and verification: Confirming user identity and verifying age.
• Service delivery: Managing gaming, betting, and financial transactions smoothly.
• Security and fraud prevention: Detecting and preventing unauthorized access, money laundering, and fraudulent activity.
• Customer support: Resolving user complaints and questions.
• Legal compliance: Complying with applicable laws and regulations and responding to requests from relevant authorities.
• Platform improvement: Reviewing user experience to improve service quality.
• Communication: Informing users about important updates, security alerts, and promotional offers (subject to user consent).

We never sell your personal information to advertisers or any other third party.

4 Disclosure of Information and Third Parties

63ok may share your information with third parties only in the following limited circumstances:

a) Service Provider Partners

Necessary information may be shared with trusted partners for payment processing (bKash, Nagad, Rocket, banks), gaming software providers, and data storage services. All such partners operate under a strict agreement in line with our Privacy Policy.

b) Legal Obligations

Information that is legally required may be disclosed in response to a valid order or request from a court, government authority, or regulatory body. Information may also be shared to comply with anti-money laundering (AML) and know your customer (KYC) guidelines.

c) Security Emergencies

Information may be shared as necessary to protect the safety of a user or a third party, or to prevent fraudulent or criminal activity.

5 Data Protection and Security Measures

63ok applies the highest industry-standard technical and administrative measures to protect your personal information:

• SSL Encryption: All data transmission on our platform is secured with 256-bit SSL/TLS encryption.
• Password protection: User passwords are never stored in plain text — advanced hashing algorithms are used.
• Access control: Only authorized staff can access necessary personal information, and every access is logged.
• Firewall and intrusion detection: Our servers are protected by advanced firewalls and real-time intrusion detection systems.
• Regular security audits: Third-party expert teams regularly review the security of our systems.
• Data backup: User information is regularly stored in encrypted backup systems.
• Two-factor authentication: Two-factor authentication (2FA) is available as an additional security layer for account access.

Although we make every effort to ensure the highest security measures, transmitting information over the internet is not entirely risk-free. We also encourage users to remain vigilant in maintaining the security of their accounts.

6 Cookies and Tracking Technologies

63ok uses cookies and similar technologies to operate the platform effectively. Cookies are small text files stored in your browser.

Types of cookies we use:

• Essential cookies: Required for the basic operation of the platform. Without these, login sessions and some core services will not function.
• Functional cookies: Remember your preferences (such as language or display settings) and provide an improved experience.
• Analytics cookies: Help improve service quality by analyzing how users interact with the platform.
• Security cookies: Used to detect unauthorized access and fraudulent activity.

You can control or disable cookies through your browser settings. However, disabling certain cookies may cause some platform features to not work properly.

7 Data Retention Period

63ok retains your personal information for as long as necessary to fulfill the relevant purposes. The following factors are considered when determining the retention period:

• Active accounts: All information is retained while the account remains active.
• Closed accounts: After an account is closed, certain information may be retained for a specific period for legal, regulatory, and dispute resolution purposes.
• Financial records: Transaction information is retained for a set period in accordance with applicable financial and tax laws.
• Security logs: Log files necessary to ensure cybersecurity are kept for a specified period.

Once the retention period expires, your personal information is securely and permanently deleted or anonymized.

8 User Rights

As a user of the 63ok platform, you have the following rights over your own information:

• Right of access: You have the right to know what information we hold about you.
• Right to rectification: You can request that any errors in your information be corrected.
• Right to erasure: In certain circumstances you can request that your personal information be deleted, though this may not be possible where legal obligations exist.
• Right to restriction of processing: In certain circumstances you can request that the processing of your information be restricted.
• Right to object: You can object to the use of your information for marketing communications.
• Right to withdraw consent: You can withdraw consent given for optional data collection at any time.

To exercise these rights, please contact our support team. We will verify your request and do our best to respond as quickly as possible.

9 Children's and Minors' Privacy

The 63ok platform is for users aged 21 and above only. We do not knowingly collect personal information from any minor.

An age verification process is followed at the time of registration. If a minor has created an account by any means, or if their information is held by us, steps will be taken to delete that information immediately and the relevant account will be closed.

If a parent or guardian believes their child has registered on our platform, please contact us immediately.

10 Third-Party Links and Services

Our platform uses software from game software providers such as PG Soft, Pragmatic Play, JILI, Spribe, and others. These providers may have their own privacy policies. Their own policies may apply when using their services.

When transacting through payment systems such as bKash, Nagad, or Rocket, the terms and privacy policy of the respective provider will apply. We are not responsible for the privacy practices of these third-party services.

11 International Data Transfers

Our servers and service provider partners may be located outside Bangladesh. In such cases, your information may be transferred internationally.

For such transfers, we ensure that:

• The receiving party maintains adequate data protection standards.
• Agreements are completed in accordance with international data protection regulations.
• Transferred data also remains protected through encryption.

12 Policy Changes and Updates

63ok reserves the right to change or update this Privacy Policy from time to time. This Policy may be updated due to changes in services, legal requirements, or security improvements.

For significant changes, we will notify users via their registered email or through a clear notice on the platform. Continued use of the platform after changes have been made will be deemed as consent to the new policy.

The "Last Updated" date at the top of this page will always display the most recent version. We recommend reviewing this Policy regularly.